Run it once before activating
Run now executes the workflow immediately against a real conversation from your inbox, which is the fastest way to check the wording of a message, the variables inside it, and whether a webhook is accepted at the other end. Your workspace needs at least one conversation for this to work.
Read the run history
The History tab lists every run with the conversation it touched and its status: pending, running, waiting, completed, or failed. Waiting means the workflow has reached a delay step and will continue when the timer expires, which is normal rather than a problem.
When a run fails
- A failing step is retried a few times before the run is marked failed.
- Most failures come from the outside: an endpoint that is unreachable, or one that answers with an error.
- The rest usually point at a deleted tag or a teammate who no longer has access.