Answers that keep you moving.
Set up your workspace, launch the messenger, and help every customer with confidence.
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01 / Explore by topic
Explore by topic
From your first installation to everyday teamwork — everything is organized around the work you need to do.
01
Getting started
Launch your workspace and receive your first customer conversation.
2 articles
02
Messenger & installation
Install the chat, control where it appears, and match it to your brand.
2 articles
03
Inbox & conversations
Handle new conversations, assign ownership, and keep response times low.
2 articles
04
Contacts
Understand who is writing, organize people with tags, and preserve context.
2 articles
05
Teamwork & saved replies
Invite teammates, share responsibility, and answer consistently.
2 articles
06
Settings & security
Configure trusted domains, languages, personal preferences, and account safety.
2 articles
02 / Popular right now
Popular right now
The fastest paths to a working Lavenity setup.
01Install the Lavenity messengerAdd one lightweight script to your site and verify the connection. 5 min read02Set up your Lavenity workspaceCreate the essential workspace settings before your team starts helping customers. 4 min read03Work with the InboxUnderstand the conversation list, message thread, composer, and customer context. 5 min read
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